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corporate-training-programs-for-hospitality-companies-india

Customer Case Study

Hospitality

our prominent Hospitality clients

GRT Hotels

Radisson Blu

Holiday Inn

Club Mahindra

Client's Background

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GRT Hotels

  • GRT Hotels and Resorts has been around for over 50 years and they have 16 hotels and resorts located in South India.

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Radisson Blu

  • Radisson Blu is an international chain of hotels known for its upscale accommodations and contemporary amenities.

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Holiday Inn

  • Holiday Inn is a globally recognized hotel chain known for its reliable and comfortable lodging experience for travelers.

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Club Mahindra 

  • Club Mahindra is a vacation ownership company that offers access to a network of resorts spread across India and other international locations. 

4p

At Dishah, we understand that effective sales training is crucial for driving results. That's why we use Dishah's innovative 4P Model to create customized programs that address your team's specific needs and unlock their full potential.

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Pre-training Assessment

  • Clients needed Sales, Business Communication & Leadership Training

  • Dishah conducted the following to identify skillset gaps:

    • Virtual Assessments Meets

    • Online Assessments

    • Submitted Assessment Report

Problem Identification

  • Pre-Training Analysis revealed a range of challenges ​

    • Low Network Expansion

    • Struggled to create Urgency

    • Failed to showcase Value 

    • Low Sales Conversion

    • Struggle to handle Objections

    • Losing Sales to competition.

    • Low Order Size

    • Low Repeat Sales 

    • Low Sales Target Achievement

    • Low Referral Generation

    • Low productivity & motivation

    • Stagnant Sales Growth

    • In effective Persuasion Skills

Personalised Training

  • We delivered focused, activity driven training on: 

    • Authoritative Selling approach

    • Value Proposition & USPs

    • Persuasion Skills

    • Customer Objection Handling

    • Value Added Follow ups

    • Win-Win Negotiations

    • Sales Pipeline Management

    • Goal Setting

    • Target Achievement

    • Productivity

    • Time Management

    • Network Expansion Techniques

    • Low Network Expansion

    • Reviews and Follow-up.

    • Progress Improvement Report

Post-Training

  • Client Rated the Program 5 star for Addressing Core skills Problems, Effectiveness, Participants Engagement, Learning & Development and Performance Improvement. 

  • Clients upgraded our "One-Time" program to "Quarterly Program" contract. 

  • Received glorious Testimonials and multiple referrals from client. 

Results Driven

New Customer Acquisition

40 - 70% Increase

Sales Conversions

60 - 80% Increase

Order        
Value
Increase

10 - 40%

Sales

Team

Productivity

100% Increase

Customer Feedback

Subhanush Mahapatra, L&D- Head,

"When the trainees completed the training and joined on the field, we could see that they were full of enthusiasm, they were full of energy, they were highly motivated and they were actually delivering."

Veena Trivedi, Sr. HR, Learning & Development

"During the training, we have experienced an unwavering commitment to excellence and a passion to empower sales professionals to reach their full potential."

Dhiraj Gupta, CEO

"Experience with Dishah was too good and they delivered what they have promised and looking forward to much more training sessions from Dishah Consultants, thank you."

Mr. Pankaj, Zonal Head

"The training provided our team with very effective strategies I could use and now my team feels much more confident in dealing with behaviour in this way."

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Contact

Are you also struggling with these challenges and would like to get over it? Contact us today for the below corporate training services: 
 

  • Sales & Soft Skills Training

  • Sales Management Training

  • Leadership Training

  • Business Communication Training

  • First Time Managers Training

  • College to Corporate Transformation Training

  • Leadership Training and more…
     

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