Retail Sales Landscape

Retails Customers are Demanding. They have ever changing needs and expect best matched products with best price to be delivered with premium buying experience. This demands Sales Professionals to adopt customised Sales Approach that will help him/her - 

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• Engage Visitors into effective Sales Conversation without losing Customer’s Interest

• Dig Out their hidden needs, desires and Buying Drivers such Events/Occasions. 

• Showcase Products with benefits that appeal to their Buying Motivation

• Establish Need/Desire Vs Benefits match to increase Sales Conversions

• Use Customer’s Lifestyle, Buying Habits & Preference to drive Upsell and Loyalty Programs. 

• Deliver unmatched Buying & Brand Experience for Customer Satisfaction and Brand Loyalty. 

Presenting Authoritative Selling

Convert Your Sales Team into Brand Ambassadors and Drive 60% Sales Conversion & Unmatched Brand Loyalty.​

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After the Program, Your Sales Team will : 

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• Greet all customers appropriately

• Build rapport and encourage them for Sales Conversations. 

• Asks the right questions to uncover the customer’s Needs | Hidden Desires | Buying Motivators

• Asks enough ‘lifestyle’ questions to pre-empt adding on to create a total solution. 

• Posses enough product knowledge to show the right products to the customers. 

• Uncover Customer’s true Objection and be able to effectively overcome it. 

• Maintain margin and doesn’t give away discount as a first option. 

• Add additional items to a sale to create a total solution for the customer.

• Makes sales, hits targets & builds a base of loyal customers. 

• Helps to reinforce the brand positioning through the customer experience.