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Customer Case Study

LOGISTICS | FREIGHT FORWARDING

our prominent Logistics clients

Abreco

Aramex

Seashell Logistics

Indian Railways

CMA CGM

Sanfreight

MG Logistics

ABF Freight

Best Roadways Limited

IMCD

Client's Background

Challenges Reported by L&D:

  • High customer churn due to service inconsistencies.

  • Challenges in selling premium logistics solutions.

  • Difficulty in retaining key accounts in a competitive market.

  • Weak collaboration between sales and operations teams.

  • Inconsistent sales target achievement across verticals.

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Challenges discovered during our Assessment

  • Ineffective probing to understand customer logistics challenges.

  • Weak objections handling regarding service costs or delays.

  • Limited follow-up strategies affecting contract renewals.

  • Gaps in pipeline management and productivity.

  • Challenges in goal setting and time management to ensure consistent efforts.

  • Resistance to building a growth mindset for service excellence.

3p

At Dishah, we understand that effective sales training is crucial for driving results. That's why we use Dishah's innovative 3P Model to create customized programs that address your team's specific needs and unlock their full potential.

FMCG Sales Consultants
FMCG Sales Training Program in India
FMCG Sales Training Course

Pre-training Assessment

Dishah conducts pre-training assessments, including field visits, virtual sessions, and mystery customer visits, to identify knowledge and skillset gaps.

Personalised Content

Based on identified knowledge and skillset gaps, Dishah creates customized training content, activities, case studies, videos, playbooks, and assessments for engaging training delivery.

Post Training Reviews

We conduct post-training follow-ups, reviews, assessments, and performance tracking to prevent regression, ensure implementation, and drive improvements through gap analysis, role plays, guidance, and performance tracking with leaders.

Results Driven

New Customers Acquisition

40 - 70% Increase

Order        Value Increase

10 - 40%

Sales

Cycle

Reduction

2 - 4 Weeks

Sales

Team

Productivity

100% Increase

Customer Feedback

Subhanush Mahapatra, L&D- Head,

"When the trainees completed the training and joined on the field, we could see that they were full of enthusiasm, they were full of energy, they were highly motivated and they were actually delivering."

Veena Trivedi, Sr. HR, Learning & Development

"During the training, we have experienced an unwavering commitment to excellence and a passion to empower sales professionals to reach their full potential."

Dhiraj Gupta, CEO

"Experience with Dishah was too good and they delivered what they have promised and looking forward to much more training sessions from Dishah Consultants, thank you."

Mr. Pankaj, Zonal Head

"The training provided our team with very effective strategies I could use and now my team feels much more confident in dealing with behaviour in this way."

Contac Form

Contact

Are you also struggling with these challenges and would like to get over it? Contact us today for the below corporate training services: 
 

  • Sales & Soft Skills Training

  • Sales Management Training

  • Leadership Training

  • Business Communication Training

  • First Time Managers Training

  • College to Corporate Transformation Training

  • Leadership Training and more…
     

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