How I Killed Customers interest in buying my Products each time I made this mistake...
My first Job was to Sell over the Phone.
To me selling starts with being Nice Respectful to customers. For this I used to ask - How are you doing?
I thought I am taking keen interest in Customer's Day. It will help me -
Break the Ice
Build rapport with Customer
Create an opportunity to Sell Better.
I never realised it worked against me. This seemingly simple question is more personal and nobody likes to open up to a stranger answering a more personal question.
As it turned out, customer resisted my calls saying -
"Good. Who is this?
Why are you calling?
Who do you want to Speak to?
In short, they realised it is a Sales Call and now looking for an opportunity to get rid of it.
And, I lost a golden opportunity. I made such terrible mistakes countless time by asking questions such as :
Is it a Good Time?
What are you Challenges?
What is your Budget? and more...
It made me struggle for six months without generating successful Sales Opportunities.
Once I fixed it, I now have the perfect start to my Sales Calls -
- Customers stopped resisting my calls & showed genuine interest.
- They patiently listened to & answered my questions
- I started cracking 50% Sales Calls with Strangers into solid Sales Opportunities.
I am happy to inform you that I have made a list of Top 10 Wrong Sales Questions that I see Sales Professionals and Entrepreneurs asking to their Customers and losing many Sales Opportunities.
I have also mentioned the better questions that you can ask to build relationship with Customers and create a better opportunity for cracking appointments and meetings.
Would like to get a FREE copy? Download it by Filling the Form Below.
And, if you would like to "Master Selling on Phone in Just 90 Minutes" then join the Webinar on Tuesday at 4 Pm here https://www.dishahconsultants.com/post/how-to-sell-over-the-phone
What will your Learn in the Webinar?
👉Free & Paid, Manual & Automatic Sources for Customer Database Building
👉Authoritative Introduction Framework to Cross Gatekeepers
👉Authoritative Sales Pitch to Engage Customers without Losing His Interest?
👉Authoritative Value Proposition to introduce your Solution and build his interest.
👉ADA Framework to Handle Customer Objections - Not Interested, Busy, Send Email etc...
