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How did I convince a tough customer to buy from me?


Sales Training in India
Sales Meeting

"We were in Bangalore pitching our solution to a Fortune 500 Computer and Electronics supplier.


During the meeting, we realised we were dealing with a reserved customer who is just answering our questions in Yes/No.


He didn't open up to share complete information about their requirements or our solution.


It was becoming tough to read his interest and derive information from him. After trying everything, I informed my senior head, the customer is tough and not opening up.


My Senior head walked into the meeting and started talking to the customer.


During the discussion, he mentioned that there is another Fortune 500 Computer and Electronics Supplier HP building a large 500-seater office and a manufacturing hub in Bangalore.


Are you aware of it? Are you also planning something similar here or somewhere else?


The customer was shocked to hear this as he was not aware of their competition's move.


He started enquiring more about his competition's new plan. 30 minutes had gone by and the customer was still curious and kept on talking to our senior head.


The rest of the meeting customers had shared key intel about their requirements directly with our senior head. In the next two meetings, our senior head closed a multi-million dollar deal with the customer."


Learning: Customer's Competition Knowledge is Gold Mine.


Story by Ramesh Iyer, Head, L&T

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Are you also interested in sharing your sales story/experiences to inspire our Sales Community? If yes, please submit your story here https://forms.gle/h3EQtLcjNH7wXvRk7


If your story is selected, we will take it to the Indian Sales Community through our Digital Reach of over 1 Million per month via Linkedin, Website, Email Campaigns and Youtube.


The story shared by you will be published with your name and designation so everyone knows who is inspiring them.


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If you are interested in joining our upcoming webinar for Sales Executives on - Best Sales Persuasion Skills to double your Sales Conversions, please book your complimentary seat here https://www.dishahconsultants.com/sales-training-course-in-india


If you are interested in joining our upcoming 3 Days Intensive Sales Training Workshop for Sales executives on Best Sales Persuasion Techniques to convince customers, please register here https://www.dishahconsultants.com/sales-success-course-contest. [Special Offer Expiring today]


And, if you are interested in organising a personalised & performance-driven Sales Training Program for your sales team to double their sales conversion, check out India's leading Sales Training Program - Authoritative Selling here https://www.dishahconsultants.com/

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